How long until my items begin their journey to me?

We shoot for a delivery orbit (arriving at you) of 10-21 days, but space travel can be tricky, so it might take a bit longer or arrive faster. We usually have your gear ready for lift-off (your order is shipped from the manufacturing facility) in 2–5 days.

Can I abort my space mission (cancel my order) after launch?

I'm sorry, but once your order has launched, we can't cancel or accept returns. Each journey is uniquely tailored (manufacturing starts only when you submit your order, unique for you), making changes difficult once in motion. Please check our refund policy for more details.

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:
1. the supply of goods that are made to the consumer's specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,
therefore Galactic Beasts reserves the right to refuse returns at its sole discretion.

Having any trouble with your cosmic delivery or order?

If your order's taking a spacewalk without you, don't worry! It might just be moonwalking a bit longer than expected. For a smooth landing back to reality, do check our refund policy. It won't cover alien abductions, but it's there to help!

Is my card charged as soon as I order something?

Yes, we launch the charge to your card the moment you place your order.


For any other questions please contact us.